Last updated: October 7, 2026
Where we ship
Mayluck Store ships to the United States, Germany, Italy, Spain, the Netherlands and Poland. Enter your full delivery address at checkout to confirm availability. Delivery to other countries is not currently offered.
Shipping cost
Mayluck nebulizers ship free within the United States. Mask and mouthpiece sets are $9.90 each: shipping is free when ordered with any Mayluck nebulizer, or when ordering 3 or more sets together. Orders containing only 1 or 2 sets have a flat $8.80 US shipping charge. Any applicable sales tax is shown at checkout before you pay.
Germany, Italy, Spain, the Netherlands and Poland
Available Mayluck nebulizers and device bundles qualify for free tracked standard shipping. For orders containing only mask and mouthpiece sets, shipping is $9.90 USD when the order subtotal after discounts is below $29.70 USD, and free at $29.70 USD or above. Accessories ordered together with a nebulizer also qualify for free shipping when the order meets that threshold. The applicable rate is shown at checkout before payment.
Prices and checkout payments are in USD. Any taxes collected by us are shown at checkout. Import VAT and carrier clearance fees that are not collected at checkout may be payable to the carrier before delivery. Free shipping covers the delivery charge; it does not mean that every import charge is prepaid.
Processing and delivery times
For in-stock items, processing usually takes 1–2 business days after payment confirmation. Business days exclude weekends and holidays. After shipment, allow an estimated 3–10 business days for US transit. Processing and transit are separate periods. These are estimates, not guaranteed arrival dates; busy periods, weather and carrier delays can affect timing.
For the five European destinations above, transit varies by destination and carrier; the US 3–10-business-day transit estimate does not apply. We provide shipment tracking once your order is dispatched. Unless you expressly agree to a different delivery period, delivery is due within 30 days of your order. If an item becomes unavailable or delivery is delayed, we will contact you; you may request cancellation and a refund before dispatch. Your statutory rights for late or missing delivery remain unaffected.
Tracking your order
Your shipping confirmation email includes a tracking number. Carrier updates can take 24–48 hours to appear after the label is created. Use the tracking link for delivery updates, or visit our order help page.
Address changes and cancellation requests
Check your delivery address before placing an order. If you notice an error or need to request cancellation, email info@mayluck.store promptly with your order number. Changes must be confirmed before dispatch and cannot be guaranteed once fulfillment has started. If the parcel has shipped, contact us for the available next steps.
Delayed, missing or damaged deliveries
If tracking stops updating, a parcel is missing, or a delivery is marked delivered but cannot be found, contact info@mayluck.store with your order number and tracking details so we can investigate. For damaged, incorrect or missing contents, contact us promptly, preferably within 7 days of delivery, and include relevant photos of the item and packaging. This reporting request does not limit your rights under applicable law.
Returns and purchase questions
For eligibility, return instructions and refund timing, read our Return and refund policy. Purchases from another retailer follow that retailer’s order and delivery process.