Help with your store order.
Use your Mayluck Store confirmation and shipping emails to check the next step. Keep your order reference ready for delivery, return, or purchase questions.
Four stages, from order to delivery.
Your confirmation and shipping emails tell you where to look next. These are the usual delivery stages, not a live status for your order.
- 01
Order confirmed
Keep the confirmation email and purchase reference.
- 02
Preparing your order
Processing usually takes 1–2 business days after payment confirmation.
- 03
Shipped & trackable
Look for the shipping email. Carrier tracking may need 24–48 hours to show an update.
- 04
On the way
Estimated US transit is 3–10 business days after shipment. Location and carrier conditions can affect timing.
Purchased from a marketplace or another retailer? Sign in to that retailer’s order page for its latest updates.
Planning ahead?
See the published estimates and delivery information before placing an order.
Envío & entregaBought your Mayluck on Amazon?
Start with Mayluck Care for help identifying your device and finding product-support resources. Amazon purchases follow the original retailer’s return and refund rules.
I bought on TikTok Shop or Amazon. Can you help?
What should I include when contacting support?
Still need a hand?
Tell us your model and what you need help with.